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Terms of Trade

The following conditions apply to all online purchases of goods at

Subject to printing errors, price changes, discontinued products, design changes and sold items.

These terms of trade are accepted by the customer in connection with the delivery of orders. The terms will be available at at any time and will be updated on a regular basis.

General information is operated by SMUK skincare APS v/Heidi Maltby Thomsen, CVR-nr. DK-40716939, Ved Damhussøen 16, 2720 Vanløse. E-mail address: Phone number. +45 2618 2092. SMUK skincare was founded in 2014.

Shipping & Delivery

All orders on are delivered with GLS or DAO to the nearest package shop (without distribution) 

FREE SHIPPING ON ORDERS OVER 1600 DKR.,- (always without distribution)

We also ship to other countries. Please contact us at for shipping prices.


Discount coupons

Discount coupons are not aloved to use on giftcards, and will be annulled by use on these products.


Sales & Delivery Terms

The following sales and delivery terms apply to all deliveries from

The terms apply in the absence of any other written agreements between you as a customer and

Delivery time: 1-3 business days

Delivery time and shipping: Delivery of goods from is considered to have taken place after the customer has received the goods.

We note that GLS does not always deliver from day to day, so delivery delays/advances can occur. We therefore ask you to order the goods in a timely manner.

Documentation and guidance: All ingredients and instructions are listed on the products.

Risk of goods: The risk of goods purchased at passes to you as a consumer at the time of delivery.

Your payment will not be captured before it has been shipped from the shop.



Any defects in delivery from must be claimed in a timely manner after the defect has been discovered. It is your duty to specify and, upon request, show how the defect is expressed.

If you notice a defect, please contact by email or telephone +45 26182092

In principle, you can only complain about defects that occur within two years after you have received the item.

Responsibility: It is the responsibility of the customer that the specified order on has been filled in correctly. is not responsible for ensuring that the goods ordered at the shop by the customer are correct or properly ordered.


Price and Payment

In this shop, you can order your items online and pay via:

- Dankort / Visakort.

- Mastercard. (+ 3.75%)

- Maestro

All prices on the shop are incl. VAT.

The amount is first withdrawn from your account when your order has been dispatched. There can never be a larger amount of money withdrawn than the cost of the order you have agreed to.


Personal Data Policy

Below you can read about what information registers about you and what they are used for. To conclude an agreement with us at, you must register with the following personal information:

- Name

- Address

- Phone number

- Email address


The personal data are registered at and stored for 1 year after which the information is deleted. We make the registration of your personal information for the purpose of delivering the order to you. The following groups of employees have access to the registered information: Management, Sales and Marketing.

We do not store customer information encrypted. We do not transmit customer information encrypted.

We will forward your name, address and telephone number to Postnord in order to deliver the ordered goods. No personally sensitive information is recorded.

As registered at, you always have the right to object to the registration and you are entitled to insight into what information is registered about you. You have these rights in accordance with the Personal Data Act and you can contact by e-mail


Return Policy provides 14 days of cancellation, valid from the day you receive your goods. If you regret your purchase, must be notified within 14 days from the date you received your goods.

You are required to return the item in original unbroken packaging, same condition and quantity as it is received. You must bear the costs of returning the item yourself.

You can undo the purchase by refusing to receive the item upon delivery or by returning it to us at the following address:


SMUK skincare

Ved Damhussøen 16

2720 Vanløse


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