Terms of Trade

The following conditions apply to all online purchases of goods at Smukskincare.com

Subject to printing errors, price changes, discontinued products, design changes and sold items.

These terms of trade are accepted by the customer in connection with the delivery of orders. The terms will be available at Smukskincare.com at any time and will be updated on a regular basis.

General information

Smukskincare.com is operated by Naturlig Smuk v / Heidi Maltby Thomsen, CVR no. DK-28622627, Frederiksberg All 49, 1820 Frederiksberg C. E-mail address: info@smukskinscare.com Phone number. +45 3113 1155. Naturlig Smuk was founded in 2009.

Shipping & Delivery

All orders on smukskincare.com are delivered with GLS either to the nearest package shop (without distribution) DKK 55,- or directly to the door (with distribution) throughout Denmark DKK 75,-.

FREE SHIPPING ON ORDERS OVER DKK 8OO,- (always without distribution)

We also ship to other countries. Please contact us at info@smukskincare.com for shipping prices.

 

Discount coupons

Discount coupons are not aloved to use on giftcards, and will be annulled by use on these products.

 

Sales & Delivery Terms

The following sales and delivery terms apply to all deliveries from smukskincare.com.

The terms apply in the absence of any other written agreements between you as a customer and smukskincare.com.

Delivery time: 1-3 business days

Delivery time and shipping: Delivery of goods from smukskincare.com is considered to have taken place after the customer has received the goods.

We note that GLS does not always deliver from day to day, so delivery delays/advances can occur. We therefore ask you to order the goods in a timely manner.

Documentation and guidance: All ingredients and instructions are listed on the products.

Risk of goods: The risk of goods purchased at smukskincare.com passes to you as a consumer at the time of delivery.

 

Complaint

Any defects in delivery from smukskincare.com must be claimed in a timely manner after the defect has been discovered. It is your duty to specify and, upon request, show how the defect is expressed.

If you notice a defect, please contact smukskincare.com by email info@smukskincare.com or telephone +45 26182092

In principle, you can only complain about defects that occur within two years after you have received the item.

Responsibility: It is the responsibility of the customer that the specified order on smukskincare.com has been filled in correctly. Smukskincare.com is not responsible for ensuring that the goods ordered at the shop by the customer are correct or properly ordered.

 

Price and Payment

In this shop, you can order your items online and pay via:

- Dankort / Visakort.

- Mastercard. (+ 3.75%)

- Maestro

All prices on the shop smukskincare.com are incl. VAT.

The amount is first withdrawn from your account when your order has been dispatched. There can never be a larger amount of money withdrawn than the cost of the order you have agreed to.

 

Personal Data Policy

Below you can read about what information smukskincare.com registers about you and what they are used for. To conclude an agreement with us at smukskincare.com, you must register with the following personal information:

- Name

- Address

- Phone number

- Email address

 

The personal data are registered at smukskincare.com and stored for 1 year after which the information is deleted. We make the registration of your personal information for the purpose of delivering the order to you. The following groups of employees have access to the registered information: Management, Sales and Marketing.

We do not store customer information encrypted. We do not transmit customer information encrypted.

We will forward your name, address and telephone number to Postnord in order to deliver the ordered goods. No personally sensitive information is recorded.

As registered at smukskincare.com, you always have the right to object to the registration and you are entitled to insight into what information is registered about you. You have these rights in accordance with the Personal Data Act and you can contact smukskincare.com by e-mail info@smukskincare.com

 

Return Policy

Smukskincare.com provides 14 days of cancellation, valid from the day you receive your goods. If you regret your purchase, smukskincare.com must be notified within 14 days from the date you received your goods.

You are required to return the item in original unbroken packaging, same condition and quantity as it is received. You must bear the costs of returning the item yourself.

You can undo the purchase by refusing to receive the item upon delivery, by returning it to us or by showing up at the following address:

 

SMUK skincare

Frederiksberg Alle 49

1820 Frederiksberg C

Denmark

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